Otono Store Credit — Text Messaging Terms & Conditions
Effective date: July 16, 2026
Program
The Otono Store Credit messaging program is operated by OTONO LLC (“Otono”).
Program description
Providing your mobile number is required only to identify your store-credit account. Receiving texts is optional: you receive them only if you separately opt in by checking the SMS consent box on our intake form — texting is never automatic. Declining messages does not restrict dropping off items, earning credit, or using credit. If you opt in, Otono sends texts about your store-credit account activity, such as confirmations that an item was received or accepted, that credit was issued, that an item is ready for pickup, and store-credit balance updates.
Message frequency
Message frequency varies and depends on your store-credit activity.
Cost
Message and data rates may apply.
To opt out
Reply STOP at any time to cancel. You will receive one confirmation message, and no further texts will be sent unless you opt in again.
For help
Reply HELP for assistance, or contact OTONO LLC at 810-728-6337 or otonogr@gmail.com.
Carrier liability
Carriers are not liable for delayed or undelivered messages.
Privacy
See our Privacy Policy for how we collect and use your information.
Contact
OTONO LLC — phone: 810-728-6337 · email: otonogr@gmail.com